Quality Assurance

Quality assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers;

This defect prevention in quality assurance differs subtly from defect detection and rejection in quality control, and has been referred to as a shift left as it focuses on quality earlier in the process.

Quality assurance comprises administrative and procedural activities implemented in a quality system so that requirements and goals for a product, service or activity will be fulfilled.

It is the systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention

This can be contrasted with quality control, which is focused on process output.

Two principles included in quality assurance are: “Fit for purpose” (the product should be suitable for the intended purpose); and “right first time” (mistakes should be eliminated).

QA includes management of the quality of raw materials, assemblies, products and components; services related to production, and management, production and inspection processes.

Suitable quality is determined by product users, clients or customers, not by society in general. It is not related to cost, and adjectives or descriptors such as “high” and “poor” are not applicable.

QUALITY IS MANDATORY, NO QUESTIONS ON NOT IMPLEMENTING IT.